AI is reinventing the way we work. Here are some real results:

95%

of IT professionals see the benefits of using generative AI to get work done*

57%

faster ticket resolution by agents leveraging AI-powered bots^

46%

ticket deflection rate with AI-powered AI agents^

*Freshworks State of Workplace Technology Report 2023
^Freshservice ITSM Benchmark Report 2023

Industry experts have spoken

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